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Shopify accountant

Shopify Accountants Who Reconcile Every Payout

eCounts is a Shopify accountant for UK stores that want to know what they actually make. We reconcile every payout and payment gateway into Xero or QuickBooks, build real cost of goods sold and get your VAT right, because on Shopify every one of those decisions is yours.

Book a discovery call
  • Led by an ICAEW chartered accountant
  • Shopify, PayPal, Klarna and Clearpay reconciled
  • Fixed monthly fee, rolling agreement

In short

eCounts provides specialist accounting for Shopify sellers in the UK. We connect Shopify to Xero or QuickBooks through A2X, reconcile Shopify Payments payouts and other gateways, track true cost of goods sold and handle VAT, including the threshold and cross-border sales. It suits stores whose Shopify dashboard and bank balance no longer tell the same story.

Platforms we reconcile every month

Trademarks belong to their owners. eCounts is independent and not endorsed by these platforms.

The Shopify trap

Why your Shopify dashboard is not your profit and loss

Shopify admin reports orders, not accounts. Its sales figure can include shipping charged to customers, can treat gift card sales as income before anyone redeems them, and records refunds when they happen rather than against the original sale.

It also leaves things out. Gateway fees come off before the money lands, the cost per item field is often empty or out of date, and your apps, theme and ad spend are not in the profit picture at all. The result is a dashboard that can look healthy while the bank says otherwise.

Unlike Amazon, Shopify is not a marketplace collecting tax for you. You are the merchant of record for every sale, gateway, refund and cross-border order. Our Shopify bookkeeping and management accounts start from that reality, with payout and gateway reconciliation underneath and, if you import, landed cost accounting feeding your cost of goods. If you also sell on Amazon, see how we handle Amazon settlements and marketplace VAT.

Shopify payouts

What is inside a Shopify payout

Shopify Payments pays out on a schedule, net of everything deducted in that payout period. This is why the bank never matches the orders, and how each line should land in your accounts.

Line in the payoutWhat it isWhere it belongs
Gross salesOrders paid through Shopify Payments, including VAT and shippingSales and shipping income, VAT separated
Processing feesCard and wallet fees taken before payoutCost of sales, so gateway fee load is visible
RefundsMoney returned to customers, often from a later payoutAgainst sales, in the period they relate to
ChargebacksDisputed payments reversed, plus a dispute feeSeparate line, so dispute rates are tracked
Reserves and adjustmentsFunds Shopify holds back or releasesBalance sheet, not income or cost
Net payoutThe amount that reaches your bankMatched to the bank deposit exactly

Payouts from PayPal, Klarna, Clearpay and other gateways follow their own timetables and are reconciled separately.

Free calculator

Shopify profit per order calculator

See what an order earns after VAT, Shopify Payments fees, postage and advertising, and the price you would need for a 30% margin.

Shopify profit per order

Shopify Payments
Basic plan, UK cards: 2% + 25p. Lower on higher plans.
Are you VAT-registered?
If you are, one sixth of a 20% VAT-inclusive price is VAT you pay to HMRC, not income.

Per sale

Customer pays
£0.00
VAT to HMRC
£0.00
Platform fees
£0.00
Landed cost
£0.00
Postage and advertising
£0.00

Profit per sale

£0.00

0% margin on net sales

Price needed for a 30% margin: £0.00

An estimate for planning, not tax advice. Default fees are examples checked in October 2026; platforms change rates, so use the figures on your own fee invoices. Excludes your Shopify subscription and app costs, which are monthly overheads rather than per-order costs.

Get your real margins checked

Shopify Xero integration

Shopify Xero integration, done properly

The aim is simple: every payout in your bank matched to a journal that explains it, with sales, fees, refunds and VAT in the right accounts.

  1. 01

    Orders and payouts in Shopify

    Every order, refund and fee is recorded in Shopify, and each Shopify Payments payout is a bundle of those transactions.

  2. 02

    A2X builds the journal

    A2X reads the payout, groups transactions by type and gateway, and creates a summarised journal mapped to your accounts and VAT codes.

  3. 03

    Journal posts to Xero or QuickBooks

    One journal per payout lands in your ledger, rather than one invoice per order clogging it up.

  4. 04

    Deposit matches the bank

    The net figure equals the bank deposit, so reconciliation is one click, and any gap is flagged rather than buried.

What people try first

Why bank feeds and CSV exports break

Common DIY setups

  • Bank feed: posts the net payout as sales, so fees vanish
  • CSV exports: manual, error-prone and never quite current
  • One invoice per order: thousands of lines, slow to reconcile
  • VAT worked out from deposits, not from sales
  • Refunds and chargebacks land in the wrong month

Our A2X-based setup

  • Gross sales, fees and refunds posted separately
  • Summarised journals that stay readable
  • Each journal matches the bank deposit
  • VAT coded at the point the journal is built
  • Accrual timing that respects month ends

Payment gateways

Reconciling every payment gateway

Most stores take money through more than one route. Each settles on its own schedule, takes its own fees and reports differently.

Shopify Payments

The main payout, covering cards and wallets such as Apple Pay. Reconciled through A2X against each deposit.

PayPal

Holds a balance, nets fees and may convert currency. Needs treating as its own bank account, not a sales channel.

Klarna and Clearpay

Buy now, pay later providers pay you in batches, net of their fees, often days after the order. Refunds can be clawed back from later payments.

POS and Stripe

Shopify POS sales in a shop, or a separate Stripe account, add another stream that has to tie back to orders.

Shopify accounting software

Shopify accounting software: Xero, QuickBooks Online and A2X

Shopify is where you sell; it is not an accounting system. Its reports show orders and payouts, but they do not keep double-entry financial records, value your stock or produce financial statements. For that, a Shopify business needs accounting software such as Xero or QuickBooks Online, connected to the store.

We connect Shopify through A2X, which turns each Shopify Payments payout into a summarised entry with sales, refunds, shipping income, payment processing fees and gift cards split out. Other gateways such as PayPal, Klarna and Clearpay are reconciled through their own clearing accounts. The result is accounting and bookkeeping that agree with the bank, ready for accrual accounting, a monthly profit and loss, a balance sheet and a cash flow statement.

Inventory management stays in Shopify or your stock system; we take the stock value from it each month and put cost of goods sold through your accounts, so the margin your Shopify business reports is real.

VAT on Shopify

Shopify VAT: you are the merchant of record

On Shopify no marketplace accounts for VAT on your behalf. Once registered, you charge VAT at the right rate (20% standard, 5% reduced or zero) and account for it on your return, through Making Tax Digital compatible software.

Your Shopify tax settings decide whether prices include VAT. If they do, a sixth of every standard-rated sale goes to HMRC, so registering can cut your margin overnight unless you reprice. Getting rates wrong on zero-rated goods, such as most children's clothes, means overpaying for as long as the setting stays wrong.

Orders shipped from Great Britain to EU customers leave the UK as exports and arrive as EU imports, so customers can face VAT and duty on delivery. Great Britain businesses can use the Import One Stop Shop for low-value consignments, but only through an intermediary. US sales bring state sales tax rules of their own. Our VAT returns and MTD service covers all of it, and importers can use postponed VAT accounting.

Tax

Do I have to pay tax if I sell on Shopify?

Yes, if you are trading. Profit from a Shopify store is taxable like any other business income. Sole traders pay Income Tax and Class 4 National Insurance through Self Assessment once trading income goes over the £1,000 trading allowance. Limited companies pay Corporation Tax on their profits. VAT applies separately, once taxable turnover goes over £90,000 in any rolling 12 months.

Good tax compliance starts with keeping personal and business finances apart: a separate bank account for the store, and every payout, fee and refund recorded in your financial records. That is also what makes Making Tax Digital for Income Tax straightforward for sole traders as the thresholds fall in 2027 and 2028.

Shopify bookkeeping

Shopify bookkeeping: the details that move your margin

Stock and COGS

We build cost of goods sold from landed cost, including freight and duty, and handle variants, bundles and stock at a 3PL.

  • Category-level COGS on Basic
  • SKU-level COGS on Growth

Apps and subscriptions

App charges arrive on the Shopify bill rather than as separate suppliers. We split them out so you can see what your tech stack costs and cancel what you do not use.

Refunds and chargebacks

Partial refunds, returns and disputes are matched to the original sale, so a high-return month does not distort the next one.

Subscriptions and currency

Subscription stores need deferred revenue and failed payments tracked. Selling in several currencies through Shopify Markets brings exchange differences.

  • Multi-currency on Scale

Top tips

Five tips for Shopify store owners

  1. 01

    Reconcile payouts, not orders, to the bank

    A Shopify payout bundles many orders, less fees, refunds and chargebacks. Matching each payout to its orders is the only way the bank, the sales figure and the fees all agree.

  2. 02

    Give every payment gateway its own clearing account

    PayPal, Klarna, Clearpay and Shopify Payments each settle on their own timetable. Posting each one through its own clearing account shows straight away when money has not arrived.

  3. 03

    Record shipping income and shipping cost separately

    Postage charged to customers is income and the courier bill is a cost. Netting them hides whether delivery is making or losing you money.

  4. 04

    Treat unredeemed gift cards as a liability

    Money taken for a gift card is not a sale until the card is used. Recording it as revenue straight away overstates income.

  5. 05

    Split your Shopify bill by app

    Subscription and app charges arrive on one bill. Splitting them shows what each tool really costs, which makes the annual app review much quicker.

From the accountant

“Shopify's sales figure includes VAT and postage and ignores what your products cost, so it can look healthy while margin shrinks. We reconcile every payout to the bank, so the profit you see is the profit in your accounts.”
Alex GillespieICAEW chartered accountant, Managing Director

Key facts for 2026

Shopify accounting: key facts for 2026

Figures checked 9 October 2026. Rates and thresholds change, so check the source before relying on them.

Coming up

Changes coming for Shopify stores

What changes for Shopify sellers between now and 2031, with the official source for each.

  1. MTD for Income Tax threshold falls to £30,000

    Sole traders and landlords with qualifying income over £30,000 in 2025/26 must keep digital records and send quarterly updates. Online sellers should check their gross sales, not profit, against the threshold.

    Source: GOV.UK, Find out if and when you need to use MTD for Income Tax

  2. Penalty points for late MTD quarterly updates begin

    From the 2027/28 tax year, each late quarterly update earns a penalty point, and four points means a £200 penalty. 2026/27 is the year to get the routine right.

    Source: GOV.UK, Penalties for MTD for Income Tax

  3. Benefits in kind must go through payroll

    Company cars, car fuel, vans, van fuel and employer-provided medical benefits must be reported in real time through payroll, replacing P11D forms for those benefits. Most remaining benefits follow from April 2028.

    Source: GOV.UK, Changes to reporting of benefits in kind from April 2027

  4. EU ends its temporary €3 duty on low-value parcels

    Since 1 July 2026 the EU has charged a flat €3 customs duty per item on parcels worth up to €150. From July 2028 normal duty rates apply, so UK sellers shipping to EU consumers should expect landed costs to change again.

    Source: European Commission, Temporary flat fee on low-value imports

  5. Mandatory e-invoicing for all VAT invoices

    The government will require all VAT invoices to be issued and received electronically from 2029, with a roadmap due at Budget 2026. Accounting software choices made now should support it.

    Source: GOV.UK, Promoting electronic invoicing: consultation response

Find out what your Shopify store really makes

Book a discovery call and we will look at how your payouts, gateways, stock and VAT are handled today, and what would change.

Book a discovery call

Example dashboards

What your Shopify numbers look like with us

Every payout reconciled, margin by channel and by product, and a cash forecast built from your real sales pattern.

eCounts client dashboard Sample data

Channel P&L

1 to 31 August 2026 · margin after landed COGS

Revenue

£97,500

▲ 5.9% on July

Landed COGS

£60,110

incl. freight & duty

Gross margin

38.3%

£37,390 gross profit

Channels

5

reconciled to payouts

Revenue by channel, £k
0255075100 MarAprMayJunJulAug
  • Shopify
  • Amazon FBA
  • eBay
  • Etsy
  • TikTok Shop
ChannelRevenueGross profitMargin
Shopify£38,420£17,290
45.0%
Amazon FBA£28,140£8,720
31.0%
eBay£15,610£5,310
34.0%
Etsy£9,170£3,760
41.0%
TikTok Shop£6,160£2,310
37.5%

SKU profitability

August 2026 · per unit, net of VAT

Yoga mat 6mm on Amazon FBA is now at 7.0% margin. Landed cost rose £1.11 a unit after the July shipment's freight increase. Same product on Shopify: 30.7%.

ProductChannelUnitsPriceLanded costFees & adsProfit / unitMargin
Yoga mat 6mmYM-6MM-PURAmazon FBA 640£20.83£11.95£7.42 £1.467.0%
Yoga mat 6mmYM-6MM-PURShopify 410£23.33£11.95£4.22 £7.1630.7%
Cork block, pairCB-CORK-2Shopify 520£12.49£3.20£2.95 £6.3450.8%
Resistance bands, set of 5RB-SET-5Amazon FBA 880£16.66£4.10£6.38 £6.1837.1%
Foam roller 45cmFR-45eBay 300£20.83£7.80£6.10 £6.9333.3%
Meditation cushionMC-BUCKEtsy 190£29.16£9.40£5.20 £14.5649.9%
Water bottle 750mlWB-750TikTok Shop 410£12.49£4.60£2.90 £4.9940.0%

Margin bands: under 15% red, 15 to 30% amber, over 30% green.

13-week cash flow forecast

From w/c 7 September 2026

Cash today

£32,200

Lowest point

£18,400

w/c 5 Oct

Cash buffer

£15,000

£3,400 headroom at the low

End of forecast

£89,100

after Q4 stock is paid

Closing cash by week
0k20k40k60k80k100k Buffer £15,000 7 Sep 21 Sep Stock deposit VAT payment 5 Oct 19 Oct Stock balance 2 Nov 16 Nov Black Friday 30 Nov

Example figures for illustration. Your dashboards are built from your own reconciled data. See it with your numbers.

Pricing

Which plan fits a Shopify store

A single Shopify store with up to 500 orders usually starts on Basic. Taking payments through several gateways, selling on Amazon or eBay as well, or wanting SKU-level COGS and cash flow forecasting moves you to Growth. Multi-currency stores and paid ads reconciliation sit on Scale.

  • Compliance

    £250/mo

    Sole trader. £590/mo ltd company.

  • Basic

    £350/mo

    Single platform, up to 500 orders.

  • Usual fit

    Growth

    £700/mo

    Multi-platform.

  • Scale

    £2,500+/mo

    Seven-figure operations.

  • Fractional FD

    £4,500+/mo

    Everything included.

Frequently asked questions

Can’t see your question? We’re happy to talk it through.

Contact us
Can you do bookkeeping in Shopify?
Not fully. Shopify reports show orders and payouts, but they are not a double-entry accounting system and do not produce a balance sheet or value stock. Most Shopify businesses connect the store to Xero or QuickBooks Online for their bookkeeping.
Does Shopify integrate with QuickBooks and Xero?
Yes, through apps. We use A2X to send summarised Shopify Payments payouts to Xero or QuickBooks Online, which keeps the accounts accurate without posting every single order.
Does HMRC check Shopify sales?
HMRC relies on what you report, and can ask banks and payment providers for information when it opens an enquiry. Shopify sales are taxable trading income, so the safest approach is records that reconcile every payout to the bank.
Does Shopify handle my VAT?
No, Shopify calculates tax at checkout based on your settings, but you are responsible for it. You charge, record and pay the VAT to HMRC, so if the settings are wrong the error is yours to correct.
How do I connect Shopify to Xero?
The most reliable Shopify Xero integration uses A2X, which posts a summarised journal for each payout. It separates sales, fees, refunds and VAT and matches the bank deposit, which a bank feed or per-order connector does not.
Why does my Shopify payout not match my sales?
Because payouts are net and run on their own schedule. Processing fees are deducted first, refunds and chargebacks can come out of later payouts, and other gateways pay separately.
When do I have to register for VAT?
When your taxable turnover in any rolling 12 months goes over £90,000, or you expect it to within the next 30 days. In the first case you must register within 30 days of the end of the month you went over.
Is my Xero bank feed enough for Shopify bookkeeping?
No. A bank feed only sees the net payout, so gross sales, fees, refunds and VAT are missing or wrong unless the payout is broken down first.
Is Shopify Payments the same as Stripe?
Not for your accounts. Shopify Payments is reported and paid out by Shopify, while a separate Stripe account has its own balance, fees and payouts that need reconciling on their own.
Do I only need an accountant at year end?
Not if you want to use your numbers to run the business. Monthly reconciliation keeps VAT returns accurate and shows margin problems while you can still act on them.