Shopify Payments
The main payout, covering cards and wallets such as Apple Pay. Reconciled through A2X against each deposit.
Shopify accountant
eCounts is a Shopify accountant for UK stores that want to know what they actually make. We reconcile every payout and payment gateway into Xero or QuickBooks, build real cost of goods sold and get your VAT right, because on Shopify every one of those decisions is yours.
In short
eCounts provides specialist accounting for Shopify sellers in the UK. We connect Shopify to Xero or QuickBooks through A2X, reconcile Shopify Payments payouts and other gateways, track true cost of goods sold and handle VAT, including the threshold and cross-border sales. It suits stores whose Shopify dashboard and bank balance no longer tell the same story.
Platforms we reconcile every month
Trademarks belong to their owners. eCounts is independent and not endorsed by these platforms.
The Shopify trap
Shopify admin reports orders, not accounts. Its sales figure can include shipping charged to customers, can treat gift card sales as income before anyone redeems them, and records refunds when they happen rather than against the original sale.
It also leaves things out. Gateway fees come off before the money lands, the cost per item field is often empty or out of date, and your apps, theme and ad spend are not in the profit picture at all. The result is a dashboard that can look healthy while the bank says otherwise.
Unlike Amazon, Shopify is not a marketplace collecting tax for you. You are the merchant of record for every sale, gateway, refund and cross-border order. Our Shopify bookkeeping and management accounts start from that reality, with payout and gateway reconciliation underneath and, if you import, landed cost accounting feeding your cost of goods. If you also sell on Amazon, see how we handle Amazon settlements and marketplace VAT.
Shopify payouts
Shopify Payments pays out on a schedule, net of everything deducted in that payout period. This is why the bank never matches the orders, and how each line should land in your accounts.
| Line in the payout | What it is | Where it belongs |
|---|---|---|
| Gross sales | Orders paid through Shopify Payments, including VAT and shipping | Sales and shipping income, VAT separated |
| Processing fees | Card and wallet fees taken before payout | Cost of sales, so gateway fee load is visible |
| Refunds | Money returned to customers, often from a later payout | Against sales, in the period they relate to |
| Chargebacks | Disputed payments reversed, plus a dispute fee | Separate line, so dispute rates are tracked |
| Reserves and adjustments | Funds Shopify holds back or releases | Balance sheet, not income or cost |
| Net payout | The amount that reaches your bank | Matched to the bank deposit exactly |
Payouts from PayPal, Klarna, Clearpay and other gateways follow their own timetables and are reconciled separately.
Free calculator
See what an order earns after VAT, Shopify Payments fees, postage and advertising, and the price you would need for a 30% margin.
Per sale
Profit per sale
£0.00
0% margin on net sales
Price needed for a 30% margin: £0.00
An estimate for planning, not tax advice. Default fees are examples checked in October 2026; platforms change rates, so use the figures on your own fee invoices. Excludes your Shopify subscription and app costs, which are monthly overheads rather than per-order costs.
Get your real margins checkedShopify Xero integration
The aim is simple: every payout in your bank matched to a journal that explains it, with sales, fees, refunds and VAT in the right accounts.
Every order, refund and fee is recorded in Shopify, and each Shopify Payments payout is a bundle of those transactions.
A2X reads the payout, groups transactions by type and gateway, and creates a summarised journal mapped to your accounts and VAT codes.
One journal per payout lands in your ledger, rather than one invoice per order clogging it up.
The net figure equals the bank deposit, so reconciliation is one click, and any gap is flagged rather than buried.
What people try first
Common DIY setups
Our A2X-based setup
Payment gateways
Most stores take money through more than one route. Each settles on its own schedule, takes its own fees and reports differently.
The main payout, covering cards and wallets such as Apple Pay. Reconciled through A2X against each deposit.
Holds a balance, nets fees and may convert currency. Needs treating as its own bank account, not a sales channel.
Buy now, pay later providers pay you in batches, net of their fees, often days after the order. Refunds can be clawed back from later payments.
Shopify POS sales in a shop, or a separate Stripe account, add another stream that has to tie back to orders.
Shopify accounting software
Shopify is where you sell; it is not an accounting system. Its reports show orders and payouts, but they do not keep double-entry financial records, value your stock or produce financial statements. For that, a Shopify business needs accounting software such as Xero or QuickBooks Online, connected to the store.
We connect Shopify through A2X, which turns each Shopify Payments payout into a summarised entry with sales, refunds, shipping income, payment processing fees and gift cards split out. Other gateways such as PayPal, Klarna and Clearpay are reconciled through their own clearing accounts. The result is accounting and bookkeeping that agree with the bank, ready for accrual accounting, a monthly profit and loss, a balance sheet and a cash flow statement.
Inventory management stays in Shopify or your stock system; we take the stock value from it each month and put cost of goods sold through your accounts, so the margin your Shopify business reports is real.
VAT on Shopify
On Shopify no marketplace accounts for VAT on your behalf. Once registered, you charge VAT at the right rate (20% standard, 5% reduced or zero) and account for it on your return, through Making Tax Digital compatible software.
Your Shopify tax settings decide whether prices include VAT. If they do, a sixth of every standard-rated sale goes to HMRC, so registering can cut your margin overnight unless you reprice. Getting rates wrong on zero-rated goods, such as most children's clothes, means overpaying for as long as the setting stays wrong.
Orders shipped from Great Britain to EU customers leave the UK as exports and arrive as EU imports, so customers can face VAT and duty on delivery. Great Britain businesses can use the Import One Stop Shop for low-value consignments, but only through an intermediary. US sales bring state sales tax rules of their own. Our VAT returns and MTD service covers all of it, and importers can use postponed VAT accounting.
Tax
Yes, if you are trading. Profit from a Shopify store is taxable like any other business income. Sole traders pay Income Tax and Class 4 National Insurance through Self Assessment once trading income goes over the £1,000 trading allowance. Limited companies pay Corporation Tax on their profits. VAT applies separately, once taxable turnover goes over £90,000 in any rolling 12 months.
Good tax compliance starts with keeping personal and business finances apart: a separate bank account for the store, and every payout, fee and refund recorded in your financial records. That is also what makes Making Tax Digital for Income Tax straightforward for sole traders as the thresholds fall in 2027 and 2028.
Shopify bookkeeping
We build cost of goods sold from landed cost, including freight and duty, and handle variants, bundles and stock at a 3PL.
App charges arrive on the Shopify bill rather than as separate suppliers. We split them out so you can see what your tech stack costs and cancel what you do not use.
Partial refunds, returns and disputes are matched to the original sale, so a high-return month does not distort the next one.
Subscription stores need deferred revenue and failed payments tracked. Selling in several currencies through Shopify Markets brings exchange differences.
Top tips
A Shopify payout bundles many orders, less fees, refunds and chargebacks. Matching each payout to its orders is the only way the bank, the sales figure and the fees all agree.
PayPal, Klarna, Clearpay and Shopify Payments each settle on their own timetable. Posting each one through its own clearing account shows straight away when money has not arrived.
Postage charged to customers is income and the courier bill is a cost. Netting them hides whether delivery is making or losing you money.
Money taken for a gift card is not a sale until the card is used. Recording it as revenue straight away overstates income.
Subscription and app charges arrive on one bill. Splitting them shows what each tool really costs, which makes the annual app review much quicker.
From the accountant
“Shopify's sales figure includes VAT and postage and ignores what your products cost, so it can look healthy while margin shrinks. We reconcile every payout to the bank, so the profit you see is the profit in your accounts.”
Key facts for 2026
2% + 25p is the Shopify Payments online rate for UK cards on the Basic plan, falling to 1.7% + 25p on Shopify and 1.5% + 25p on Advanced.
March 2026. Source: Shopify UK pricing, as summarised by Airwallex (March 2026)
£90,000 is the UK VAT registration threshold, tested on taxable turnover over any rolling 12 months.
2026/27, unchanged since 1 April 2024. Source: GOV.UK, Register for VAT
£1,000 of gross trading income a year can be received tax-free under the trading allowance, without telling HMRC.
2026/27 tax year. Source: GOV.UK, Tax-free allowances on property and trading income
25% is the main rate of Corporation Tax for profits over £250,000, with a 19% small profits rate up to £50,000 and marginal relief between.
2026/27, rates unchanged since 1 April 2023. Source: GOV.UK, Corporation Tax rates and allowances
Figures checked 9 October 2026. Rates and thresholds change, so check the source before relying on them.
Coming up
What changes for Shopify sellers between now and 2031, with the official source for each.
Sole traders and landlords with qualifying income over £30,000 in 2025/26 must keep digital records and send quarterly updates. Online sellers should check their gross sales, not profit, against the threshold.
Source: GOV.UK, Find out if and when you need to use MTD for Income Tax
From the 2027/28 tax year, each late quarterly update earns a penalty point, and four points means a £200 penalty. 2026/27 is the year to get the routine right.
Company cars, car fuel, vans, van fuel and employer-provided medical benefits must be reported in real time through payroll, replacing P11D forms for those benefits. Most remaining benefits follow from April 2028.
Source: GOV.UK, Changes to reporting of benefits in kind from April 2027
Companies House plans to require small and micro companies to file a profit and loss account (with an option to keep it off the public register) and to file accounts through software only.
Source: GOV.UK, Companies House to bring in changes to accounts filing from April 2028
The threshold drops again, based on 2026/27 income, bringing many smaller Etsy, eBay and side-business sellers into quarterly digital reporting.
Source: GOV.UK, Find out if and when you need to use MTD for Income Tax
Since 1 July 2026 the EU has charged a flat €3 customs duty per item on parcels worth up to €150. From July 2028 normal duty rates apply, so UK sellers shipping to EU consumers should expect landed costs to change again.
Source: European Commission, Temporary flat fee on low-value imports
The government will require all VAT invoices to be issued and received electronically from 2029, with a roadmap due at Budget 2026. Accounting software choices made now should support it.
Source: GOV.UK, Promoting electronic invoicing: consultation response
Book a discovery call and we will look at how your payouts, gateways, stock and VAT are handled today, and what would change.
Example dashboards
Every payout reconciled, margin by channel and by product, and a cash forecast built from your real sales pattern.
Channel P&L
1 to 31 August 2026 · margin after landed COGS
Revenue
£97,500
▲ 5.9% on July
Landed COGS
£60,110
incl. freight & duty
Gross margin
38.3%
£37,390 gross profit
Channels
5
reconciled to payouts
| Channel | Revenue | Gross profit | Margin |
|---|---|---|---|
| Shopify | £38,420 | £17,290 | 45.0% |
| Amazon FBA | £28,140 | £8,720 | 31.0% |
| eBay | £15,610 | £5,310 | 34.0% |
| Etsy | £9,170 | £3,760 | 41.0% |
| TikTok Shop | £6,160 | £2,310 | 37.5% |
SKU profitability
August 2026 · per unit, net of VAT
Yoga mat 6mm on Amazon FBA is now at 7.0% margin. Landed cost rose £1.11 a unit after the July shipment's freight increase. Same product on Shopify: 30.7%.
| Product | Channel | Units | Price | Landed cost | Fees & ads | Profit / unit | Margin |
|---|---|---|---|---|---|---|---|
| Yoga mat 6mmYM-6MM-PUR | Amazon FBA | 640 | £20.83 | £11.95 | £7.42 | £1.46 | 7.0% |
| Yoga mat 6mmYM-6MM-PUR | Shopify | 410 | £23.33 | £11.95 | £4.22 | £7.16 | 30.7% |
| Cork block, pairCB-CORK-2 | Shopify | 520 | £12.49 | £3.20 | £2.95 | £6.34 | 50.8% |
| Resistance bands, set of 5RB-SET-5 | Amazon FBA | 880 | £16.66 | £4.10 | £6.38 | £6.18 | 37.1% |
| Foam roller 45cmFR-45 | eBay | 300 | £20.83 | £7.80 | £6.10 | £6.93 | 33.3% |
| Meditation cushionMC-BUCK | Etsy | 190 | £29.16 | £9.40 | £5.20 | £14.56 | 49.9% |
| Water bottle 750mlWB-750 | TikTok Shop | 410 | £12.49 | £4.60 | £2.90 | £4.99 | 40.0% |
Margin bands: under 15% red, 15 to 30% amber, over 30% green.
13-week cash flow forecast
From w/c 7 September 2026
Cash today
£32,200
Lowest point
£18,400
w/c 5 Oct
Cash buffer
£15,000
£3,400 headroom at the low
End of forecast
£89,100
after Q4 stock is paid
Example figures for illustration. Your dashboards are built from your own reconciled data. See it with your numbers.
Pricing
A single Shopify store with up to 500 orders usually starts on Basic. Taking payments through several gateways, selling on Amazon or eBay as well, or wanting SKU-level COGS and cash flow forecasting moves you to Growth. Multi-currency stores and paid ads reconciliation sit on Scale.
Compliance
£250/mo
Sole trader. £590/mo ltd company.
Basic
£350/mo
Single platform, up to 500 orders.
Growth
£700/mo
Multi-platform.
Scale
£2,500+/mo
Seven-figure operations.
Fractional FD
£4,500+/mo
Everything included.
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