Compliance
For sole traders and newly formed limited companies who need accounts, tax returns and VAT handled properly. £250 a month for a sole trader, £590 for a limited company.
Simple and transparent
One monthly fee, agreed up front, that covers your accounts, tax, VAT and bookkeeping. Each tier includes everything below it, so as you grow you move up to a new fee rather than paying for two packages.
In short
eCounts charges fixed monthly fees for eCommerce accounting: Compliance from £250 a month for sole traders and £590 for limited companies, Basic at £350, Growth at £700, Scale from £2,500 and Fractional FD from £4,500. Every tier includes the one below it, your Xero or QuickBooks subscription is included, and agreements run month to month.
Works with the platforms and software you already use
Trademarks belong to their owners. eCounts is independent and not endorsed by these platforms.
Flexible pricing designed to grow seamlessly alongside your business needs.
All packages run on rolling monthly agreements. Each tier includes everything in the tiers before it.
Each tier replaces the last, so you only ever pay one monthly fee. No hidden costs, no surprise invoices, and advice included as standard.
Included as standard
Whatever tier you are on, the compliance work is covered: your annual accounts, your tax returns, VAT returns filed under Making Tax Digital, and the bookkeeping behind them. Your Xero or QuickBooks subscription is part of the fee, so there is no separate software bill.
Advice is included too. A fixed fee means you can ask a question about a VAT invoice, a new marketplace or a stock purchase without a timesheet running. We would much rather hear about something before it happens than tidy it up afterwards.
The eCommerce tiers add the work that makes the numbers useful: platform reconciliation through A2X, cost of goods sold tracking, management reporting and, from Growth upwards, dashboards and cash flow forecasting.
Which tier
Each tier replaces the one before it. You never stack fees, and you never need to change accountants as you grow.
For sole traders and newly formed limited companies who need accounts, tax returns and VAT handled properly. £250 a month for a sole trader, £590 for a limited company.
For sellers who need real visibility on margins. Basic covers a single platform with A2X and category-level cost of goods sold. Growth adds multi-platform reconciliation, SKU-level costs, payment processors, dashboards and forecasting.
For seven-figure operations. SKU-level profitability, multi-currency, management reporting with commentary, paid ads reconciliation and weekly review meetings.
For brands that need strategic financial leadership: board-level reporting, scenario planning, weekly meetings and board attendance.
Moving tier
Tiers follow the complexity of your business rather than your turnover alone. These are the usual triggers.
| Trigger | What it looks like | Where it usually points |
|---|---|---|
| Order volume | You regularly pass the 500-order limit on Basic | Growth |
| Number of platforms | You add a second sales channel, such as Amazon alongside Shopify | Growth |
| SKU count | Category-level costs no longer show which products make money | Growth or Scale |
| Currencies and ad spend | You sell in several currencies or spend heavily on paid ads | Scale |
| Decision-making | You need board reporting, investor-ready numbers or scenario planning | Fractional FD |
We review your tier with you rather than moving you automatically. If a change would make sense, we will talk it through first.
Accountant fees in the UK are charged in different ways. This is why we chose a fixed monthly fee.
Hourly or ad hoc billing
eCounts fixed monthly fee
Outside the monthly fee
A fixed fee only works if both sides know where it stops. Some work falls outside the regular monthly service, and we quote for it separately and agree the price with you before any of it starts.
Onboarding is the main example. The work involved depends on how many platforms you use, how tidy your existing records are and how far back the history goes, so we quote onboarding after the discovery call, once we have seen what is involved.
Other one-off projects work the same way: catching up on several years of missing bookkeeping, for example, or specialist work outside the scope of your tier. If something is not covered, you will hear that from us before the work is done, not on an invoice afterwards. If you have questions about scope, raise them on your discovery call.
Switching
Changing accountants is mostly work we do for you. A typical switch takes two to three weeks.
We talk through your platforms and recommend a tier, then quote for onboarding.
We contact your outgoing accountant and get authorised as your agent with HMRC.
We connect your platforms to Xero or QuickBooks, bring your records across and pick up your next deadlines.
Book a free discovery call. We will look at your platforms, order volume and structure, and recommend the tier that matches what you need now.